One of our strongest departments is our Service Department. This exclusive Service Delivery Team focuses on saving our client’s time and money by ensuring that the units are working in good condition and any potential problem areas are resolved before it becomes too acute.
Our Commitment is to reach the customer’s place within 1 hr from the call. Whether it’s repairing or replacing worn out parts, they complete the work within the time frame of 2 hours to 48 hours depending on the nature of work involved. This superior service levels have won us a lot of repeat business and also helped us expand our operations to Madurai and open a branch office there.
Our service team explains the issues clearly to the customers and ensure that permanent solutions are found for these issues. Only Genuine Spare Parts are used to reduce the probability of breakdowns and failures. “BLUE STAR LTD” has given our company an award for “BEST SERVICE” after the Expert Monitoring of the SERVICE QUALITY ASSURANCE TEAM. Further we also received an award in recognition for our service from, “WAIL CHAMBER OF COMMERCE” for the Financial Year “2013 —2014”.